Please note that we will be be out of office until 20 June 2022. Orders can be placed in this time but will only be shipped from 20 June 2022. Polliacks wishes you a Happy Youth day!

Returns and Refund Policy

Please contact us if you wish to return or exchange a purchased item.

Refunds or exchanges can be made within 14 days after confirmation of purchase.

A handling fee of R50 will be charged if products have to be retrieved via courier. If items are returned to the store by the customer, then no handling fee will be charged.

Refunds will not be made for items that are broken by the customer. Warranties and guarantees will depend on the specific item purchased.

The purchase of products is subject to availability. In cases where a product has been paid for but not in stock, we will refund the customer in full within 14 days.